PURCHASE OPTIONS CANCELLATION POLICY

Last updated: November 4, 2026

This Purchase Options Cancellation Policy applies only to products purchased through a subscription or another recurring or deferred purchase option offered by Nuzzle Parcel. It does not apply to one-time purchases, which are governed by our Cancellation & Modification Policy and Refund, Replacement & Returns Policy.

1. AUTOMATIC RENEWAL AND RECURRING CHARGES

When you select a subscription, you authorize us and our payment providers to charge the payment method associated with your subscription at the price, frequency, and dates displayed when you subscribe. Your subscription renews automatically until you cancel it.

The product, delivery frequency, discount, shipping benefit, taxes, and other charges shown for the selected plan at checkout form part of your subscription. Benefits may vary by product or plan and apply only while the applicable subscription remains active.

2. HOW TO CANCEL

You may cancel your subscription at any time through the subscription-management customer portal linked to your account or subscription communications. You may also request cancellation by contacting support@nuzzleparcel.com and providing your subscription or order number and the email address used to subscribe.

Cancellation is complete when the customer portal or our support team confirms it. Merely sending a message does not cancel a subscription until the cancellation has been processed and confirmed.

3. TIMING OF CANCELLATION

To prevent the next recurring charge and order, complete your cancellation before the next billing date shown in the customer portal and before the recurring order is processed.

If a recurring payment has already been charged or the related order has already been scheduled for production, the cancellation will apply to future renewals. The processed order generally cannot be cancelled or modified solely because the subscription was cancelled afterward.

4. SKIPPING, SWAPPING, OR CHANGING A DELIVERY

Where the selected plan and customer portal allow it, you may skip a delivery, change the delivery schedule, or swap an eligible product before the next recurring order is processed. A requested change is effective only after it appears in the customer portal or is confirmed by Customer Support.

Product availability, pricing, discounts, shipping benefits, and delivery estimates may change when you swap a product or modify a subscription.

5. REFUNDS AND PROCESSED ORDERS

Cancelling a subscription stops future renewals but does not automatically refund a recurring charge or order that has already been processed. Refunds, replacements, and remedies for defective, damaged, incorrect, or undelivered products are handled under our Refund, Replacement & Returns Policy and applicable law.

If you believe a charge was made after a confirmed cancellation, was duplicated, or was unauthorized, contact support@nuzzleparcel.com promptly so we can review it.

6. PAYMENT FAILURES

If a recurring payment fails, we or our subscription and payment providers may notify you and may retry the payment as permitted by the applicable plan and law. You are responsible for keeping your payment and contact information current.

7. CHANGES TO A SUBSCRIPTION PLAN

We may change or discontinue a subscription plan, product, price, discount, shipping benefit, or frequency. Where required, we will provide advance notice and explain when the change takes effect and what choices are available. Changes do not affect rights that cannot be waived under applicable law.

8. ONE-TIME PURCHASES

Cancelling a subscription does not cancel a separate one-time purchase. A one-time order must be handled under our Cancellation & Modification Policy.

9. CUSTOMER SUPPORT

Email: support@nuzzleparcel.com

Contact form: https://nuzzleparcel.com/pages/contact

During periods of high inquiry volume, responses may take longer. We review and respond to messages in the order received and will work through every inquiry. Thank you for your patience and understanding.